Privacy Policy

1. Information We Collect

DeerSong collects information you provide directly to us, such as when you:

• Fill out consultation request forms on our website
• Contact us via phone, email, or other communication methods
• Engage with our AI consulting services
• Subscribe to updates about our services

This information may include your name, email address, phone number, company information, industry details, and project requirements.

2. How We Use Your Information

We use the information we collect to:

• Evaluate your qualification for our AI consulting services
• Respond to your consultation requests and inquiries
• Provide and improve our AI consulting services
• Communicate with you about our services and updates
• Analyze and improve our website and service offerings
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

DeerSong does not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To service providers who assist in our operations (under strict confidentiality agreements)
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition

We maintain strict confidentiality regarding all client information and business details.

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure data transmission using encryption protocols
• Access controls limiting who can view your information
• Regular security assessments and updates
• Secure storage of consultation requests and client data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Lead Generation Privacy

For our lead generation services:

• We collect and process lead information in accordance with applicable privacy laws
• Lead data is shared only with clients who have contracted for lead generation services
• We implement appropriate consent mechanisms for lead capture
• Leads have the right to opt-out of further communications

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Enhance your browsing experience
• Analyze website traffic and usage patterns
• Remember your preferences
• Improve our website functionality

You can control cookie settings through your browser preferences.

7. Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

Consultation requests are typically retained for 2 years unless you request earlier deletion.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete personal information we have collected from you.

14. European Privacy Rights

If you are located in the European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.